Preguntes Freqüents - FAQ

Categories

CONFIG (Geeky) 11

How to do some geeky stuff in the backend config section.

Provider Info 1

APN and other info

Troubleshooting 5

Check here for the Troubleshooting Walk Through

Articles

 Insty.Squared FAQ's

Hello!   We are thrilled to announce our Insty.Squared update - where our best antenna is paired...

 Installation Info - Photos, Dimensions, Amperage draw and more.

The Insty Connect uses 12v (12-36v is acceptable), with a max of 2 amp energy draw.  In most...

 RV Roof Installation Notes

We recommend installing the Insty Connect antenna outside whenever possible, to increase the...

 ERROR (bad argument #3 to '?') when running setup Wizard

If you encounter an error: /usr/lib/lua/luci/dispatcher.lua:573: bad argument #3 to '?' (string...

 1.) Having TROUBLE with the Initial Insty Connect setup? Check HERE!

  1.)  Phone or Computer won't stay connected to the Insty Connect Wifi.  -  When you connect...

 How to get your System Log

If you have any troubles and need our help, grabbing your system log is the best way to ensure a...

 Want to buy Insty Connect accessories? Click HERE for the online store.

Checkout this page for the accessory store: https://my.insty.hosting/client/cart.php?gid=addons...

 Insty Connect UPDATE - How to know if your Insty Connect is up to date

Latest Update Version: InstyConnect v1.3.1 2024_01_31u   Current Firmware Version is 1.3.1 -...

 Linking Your InstyConnect to your Phone's Hotspot and enabling Remote Access for Insty Support

This will create a secure connection between your router and the Insty support folks to allow...

 What SIM card or data plan do I recommend - and what works in the Insty Connect?

What SIM plan are many Insty Connect users using and what plan do I recommend? This is a hard...

 How to connect to other WIFI networks using TravelMate Hot Spot Manager ( WIFI As WAN )

The 1.2.2 firmware upgrade introduced a new Wifi as Wan hotspot manager called Travelmate....

 How to Band Scan and Lock

How to do band scan and lock.   ...

 How to do a factory reset of the Insty Connect router

A factory reset will return the router to it's original state when we shipped it to you....

 How does the SIM card fit into the Insty Connect?

To insert the sim into the Insty Connect 4G or 5G, use this pic below as a guide: (5g pictured,...

 Can I use a longer USB cable, and if so, what do you recommend?

If you want to try a longer USB cable, please read this first: The Insty Connect comes standard...

 How to find your IMEI number - and what providers MAY tell you...

For any orders shipped after April 1st, you can find your IMEI number printed on a label on the...

 The difference between HS and LR, and how to optimize your Wifi signal and speed.

Here is an answer to a question about the HS and LR wifi networks.  Check out this video for tips...

 Is the Insty Connect good for off-grid homes, cabins or rural areas?

YES!  The Insty Connect is great for rural areas and we have LOTS of customers using them for...

 Wondering about the Insty Connect SHIPPING times? Check here for updated info.

Shipping Update December 28th, 2023 The Insty Office will be closed from 12/29 - 1/7/24...

 How to setup the Insty Secure VPN

A VPN allows you to add stability and security to your LTE or 5g connection. To use the Insty...

 Multi-Internet Integration

How to use the Multi-Internet Integration in the Insty Connect. MII is available in Firmware...

 Using Starlink With Insty Connect

You can use Starlink as an Internet source in the Multi-Internet Intgration of Insty Connect....

 Setting Custom TTL on the Insty Connect

TTL or "Time to Live" refers to the amount of "hops" a data packet will travel through a network...

 What to expect when you use Visible and other 3rd party providers with the Insty Connect

Please watch this video if you are using Visible or other 3rd party provider.  If you are having...