Knowledgebase

Categories

CONFIG (Geeky) 7

How to do some geeky stuff in the backend config section.

Provider Info 1

APN and other info

Troubleshooting 5

Check here for the Troubleshooting Walk Through

Articles

 What SIM card or data plan do I recommend?

What SIM plan are many Insty Connect users using and what plan do I recommend? This is hard...

 Installation Info - Photos, Dimensions, Amperage draw and more.

The Insty Connect uses 12v, with a max of 2 amp energy draw.  In most cases, the Insty Connect...

 1.) Having TROUBLE with the Initial Insty Connect setup? Check HERE!

If you are having trouble during the Insty Connect setup, please read this KB article!   1.)...

 How to get your System Log

If you have any troubles and need our help, grabbing your system log is the best way to ensure a...

 Insty Connect UPDATE - How to know if your Insty Connect it up to date

Latest Update Version: InstyConnect v1.2.1 2021_09_20f New firmware flash v1.2.1 with Insty VPN...

 How to perform a Patch Update

A patch update for the Insty Connect will run specific commands to patch certain parts of the...

 How to reset the root password on the Insty Connect

How to reset the root password on the the Insty Connect.  Use these steps if you can't remember...

 How to do a factory reset of the Insty Connect router

A factory reset will return the router to it's original state when we shipped it to you.   1.)...

 Can I use a longer USB cable, and if so, what do you recommend?

If you want to try a longer USB cable, please read this first: The Insty Connect comes standard...

 How to find your IMEI number - and what providers MAY tell you...

For any orders shipped after April 1st, you can find your IMEI number printed on a label on the...

 Wondering about the Insty Connect SHIPPING times? Check here for updated info.

Shipping Update August 27th, 2021.   Insty Connect 4g: We are in stock but have some delays in...

 Setting Custom TTL on the Insty Connect

TTL or "Time to Live" refers to the amount of "hops" a data packet will travel through a network...

 Reset the Sim Profile Data

How to reset the SIM connection data.    1.) From the Signal dashboard, click the Advanced...

 What to expect when you use Visible and other 3rd party providers with the Insty Connect

Please watch this video if you are using Visible or other 3rd party provider.  If you are having...