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Knowledgebase before submitting a ticket!

By searching and using the KB, we can spend more time making the Insty Connect better!

Having trouble? Click HERE for troubleshooting steps.

Are you at the latest Firmware? Click here to see if you're problem is already fixed in an update.

Something Else? Our Searchable Knowledgebase covers 90% of questions! Click here to get fast answers.

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If you're having an issue, the System Log is a HUGE help. Get it at Config (geeky) -> Status -> System Log.


If you didn't find your answer in the KB, FAST TRACK YOUR RESOLUTION by copying your System Log.

IT'S A HUGE HELP! To get your system log, go to Config (geeky) -> Status -> System Log. Copy ALL the text, and paste it in the box above. Thanks!


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