If your site is suddenly down or timing out, it's possible that your IP address could have been blocked by the security firewall.
Our firewall may block IP addresses that have too many incorrect attempts at logging in, or if suspicious behavior (like many connection attempts from the IP) is happening.
To clear any firewall blocks, you simply have to login to your client area.
1.) Login to your Insty.me client area here: https://my.insty.hosting/client/
Our system will automatically white list the IP that you used to login to the client area.
If you are still having problems reaching your site, please contact us via http://insty.me/help