Knowledgebase

a.) Transferring your Hosting Account to Insty.me

If you came from another hosting provider, we are glad to have you!


We can easily move your existing account from another hosting provider.  Please follow the steps below, and we cen get you all taken care of:

  1. Create a new support ticket here:  http://insty.me/client/submitticket.php?step=2&deptid=1
  2. Please use 'Hosting Account Transfer' as the ticket subject.
  3. Inside the ticket, please include all the relevant information: 
    -Current hosting provider
    -Current Hosting site URL
    -Control panel URL
    -Current cPanel username and password (! important - we can't transfer without this information)
    -A general idea of how many sites you have, along with any other custom scripts or sites installed in the account.
  4. Once we received your request, we will respond with an approximate time for completion.  Your request will go into the transfer queue, and will be taken care of on a first come, first served basis.
  5. When transfer is complete, we will send you an email with instructions on how to change the nameservers for the domains in your account.
  6. That's It!
It really is simple and pain free to change over to Insty.me.  

If you have any questions or concerns, please feel free to contact us via the support desk and we'll be glad to help.

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